Sometimes, you need to ask for help. Or just hire it. Nichole Kingham of Audiology Academy has developed a widely used audiology assistant training program, ensuring practice owners can capitalize on the growth benefits of getting help. In this episode, Nichole will explain her reliable processes and procedures for hiring and onboarding assistant audiologists. She will also share her playbook for practicing at the top of the profession and growing successful practices. 

Dr. Kingham is the owner of Eastside Audiology and Chief Education Officer of Audiology Academy. She is passionate about developing practices and protocols, improving efficiency, marketing strategies, and training audiology staff. 

In this episode, Kevin and Nichole will discuss:

- How her family history of hearing loss led her to audiology

- How burnout led her to start Audiology Academy

- Protocols for adding an audiology assistant to your practice

- Her transition from employee to practice owner

- The top three challenges she faced as a new practice owner

- Cultivating solid patient relationships following a practice takeover

- Why hiring an audiology assistant is a no-brainer for profitability

- What to look for in an audiology assistant

- The challenges of owning a practice 

- Her go-to marketing strategies 

- How leaning on experts can benefit practices of any size

- Going outside your comfort zone to grow your practice

- Talk tracks for effectively communicating with patients

- And other topics…

Nichole Kingham is the owner of Eastside Audiology and Chief Education Officer at Audiology Academy, an online audiology business training platform for practice owners. She is the past president of Washington State Audiology Academy and was a member of the 2012 James Jerger Future Leaders in Audiology class. Nichole has worked in private practice since 2003, where she hired the first audiology assistant in Washington State. She has trained and promoted audiology assistants since 2009.

Connect with Nichole:

Nichole Kingham’s Website: https://www.drkingham.com/ 

Nichole Kingham’s LinkedIn: https://www.linkedin.com/in/drkingham/ 

Resources Mentioned:

Audiology Academy Website: https://www.audiologyacademy.com/   

The Only Thing:

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